You can cancel two different ways. One way is to contact the processor company you used when signing up with us. Please be aware that you should cancel at least 24 hours ahead of the scheduled billing date (Date/Time will be in PST) so that there is enough time to process your cancellation. Credit Card Processors: If you joined and were billed by EPOCH, please cancel at http://www.billingsupport.com - or call from the US: 800-893-8871 or Internationally: 1-310-827-9939 If you joined and were billed by CCBILL, please cancel at https://support.ccbill.com - or call from the US: 888-596-9279 or Internationally: 1-480-449-7751 Paid By Check: If you joined and were billed by ACHBILL or WTS, please cancel at http://www.achbill.com/members Or you can send us the following information and we can cancel for you. If you would prefer we handle the cancellation for you, please send us the following information to support at adultcartel.com: Full Name Username Password Subscription Number Email Used To Sign Up (NOT just a contact email) The Website That You Joined